Academic Impressions
Building the Capacity of Tomorrow's Higher Ed Leaders. We are focused solely on providing leadership, personal development, and skills-based training opportunities to faculty and staff in higher ed. We help individuals, teams, and institutions across the US and Canada build upon their knowledge and expertise to reach new levels and find practical solutions to the challenges they are facing.
Customer Service Skills Certified Trainer: Certification for Higher Education Professionals
Attend this 20 hour learning experience developed for higher education frontline customer service professionals and their managers to learn how to provide high-quality customer service in the higher education environment.
Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve ...Customer Service Skills Training: Certification for Higher Education Professionals
Attend this two-day virtual learning experience developed for higher education frontline customer service professionals and their managers to learn how to provide high-quality customer service in the higher education environment. Instilling a culture of service excellence at all levels of an institution can directly enhance enrollment and improve student ...Five Paths to Leadership℠ Self-Assessment: Facilitation Certification Training
Become a certified practitioner of the Five Paths to Leadership℠ Self-Assessment and bring your expertise to your institution to both support individual learners and facilitate workshops with your campus. We invite anyone to become certified, and in particular, we encourage HR, faculty affairs, faculty, diversity officers, student affairs professionals, ...Foundations of Title IX Investigations: Certification Training
Preparing for and conducting a thorough and impartial Title IX investigation requires a specific and unique toolkit, particularly considering the ever-changing landscape of the Title IX Regulations issued by the Department of Education. During this training, you will examine a mock investigation—complete with facts, sample testimonials, and policies—to ...Inclusive Leadership Certificate Program: Build Your Skills and Self-Awareness
This 4-week program is designed for anyone looking to engage in self-reflection to grow as a more inclusive leader. Academic Impressions’ leadership model takes a holistic approach to leadership across four key dimensions: self-awareness and personal development, interpersonal leadership skills, team development, and leading at the organizational level. ...Self-Awareness as Your Superpower: A Certificate Program for Department Chairs
This 4-week program is specifically designed for department chairs to help you cultivate emotional intelligence through self-awareness in order to be a better, more authentic and effective leader. Self-awareness lies at the heart of effective leadership. Cultivating self and other awareness can be your superpower, because it increases your effectiveness ...Supervision Certificate Program
This 4-week program is designed to help you learn effective strategies for supervision and gain practical tools to support your team and become a better team leader. All too often in higher education, individuals move into a supervisory role without the necessary tools and skills to be successful. Particularly in today’s challenging environments, effective ...
